EFFECTIVE MARCH 8, 2016
Our Commitment to Privacy
We respect the privacy of your information. We provide this explanation about our online information practices as a show of our commitment to protect your privacy as you use our web sites, Spectrum Engine, Spectrum Studio and Tutti Music Player (which may be run locally on your computer, through the Internet or as a IOS “App”), which we refer to collectively as our “Applications and Web Site”. Portions of our Applications include content from our Web Site.
We do not sell or rent personally-identifying information collected during your use of our Applications and Web Site without your permission.
Children Under 13
The Information We Collect
At the time you register on our site, we may collect and store your name, email address, password, user id, and other personally-identifying information. We also may store a Sign up “Access Code” associated with your school or other organization. The customer information we collect is categorized as follows:
- Application and Website Information–information that you provide to us through our Applications and Website and through other means. Examples include your zip code and phone number, software version number Browser, language, IP and access times,
- Transaction and Experience Information–information about the content you download, stream, purchase and use with us, as well as information about our communications with you. Examples include your account purchase and payment history, requests for information and our responses.
We need this information to provide our content and services that you request and to let you know of additional goods and services about which you might be interested. We also use this information to customize your experience using our Applications and Web site.
We may ask you for personally-identifying information at other times, such as if you enter into a promotion, contest, post a classified ad, communicate with us, or complete a survey (“Promotion”). If you opt-in to receive information regarding a Promotion, you give us your permission to share your name, e-mail address and other information you provide to us at such time with the third party offering the Promotion.
In addition, we automatically gather general statistical and usage information about our Applications and Web Site and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, and detailed usage information such as number of sessions, session times, songs played, instruments used, buttons and options selected, your geographic location when songs are purchased and played, etc. Such information may be associated with your account, and so also with your individual name, e-mail address, and other personally identifiable information. We use this data in the aggregate to determine how much our customers use parts of our Applications and Website so we can improve them and otherwise to understand the use and effectiveness of the features we provide. We may provide this statistical information to third parties, but when we do so we do not provide personally-identifying information without your permission.
The Way We Use Information
We use your personally-identifying information to improve our marketing and promotional efforts, to statistically analyze Web site and Application usage, to improve our content and product offerings and to customize our site’s content, layout, and services.
We may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our service for you.
We use your e-mail address (and if provided, your mailing address, and phone number) to contact you regarding administrative notices, new product offerings and communications relevant to your use of the Website and Applications. We may send you promotions or announcements. You can opt out of receiving these promotions and announcements, by sending a request to email@example.com .
If you sign up or access content using Access Codes provided by a third party partner (such as a school or not-for-profit sponsor), then we may also communicate with you with promotions and announcements of such third party partner. Similarly, if you use our Website and Applications as part of a course at an educational institution, we may share information appropriate to such use with your teachers, instructors and administrators of the educational institution.
We use your IP address to help diagnose problems with our server, to manage our Applications and Web Site and to enhance our site based on the usage pattern data we receive.
We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information.
Your account information and profile are password-protected. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Remember to sign out of your account and close your browser window or Application when you have finished your session. This is to help ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place where others may have access to it.
Whenever you voluntarily disclose personal information online–for example on message boards, through e-mail or in chat areas–that information can be collected and used by others.
No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.
How You Can Update, Correct or Delete Your Information
You can access the information that we collect online and maintain through normal updating methods. To update, correct or delete this information, you can also contact firstname.lastname@example.org. Your account can be deleted or deactivated, but doing so will result in your not being able to access member services or use any downloaded or purchased content.
During the normal course of doing business, we will continue to share your information among our business units, our affiliates and unaffiliated third parties as necessary in order to service your accounts with us.
Third Party Practices
Changes to Our Policy
By using our Applications and Web Site, you consent to the collection and use of this information in the manner we describe.