Why Multilingual Training Programs are Essential for your Company’s Success
In order to scale in today’s world, companies must develop successful multilingual training programs. With the rise of globalization and technology, the world is changing at an exponential place. It becomes smaller and more interconnected every day. A CEO can hold a business meeting with clients and employees from all over the world. While these new changes can facilitate a much easier and more efficient way of doing business, the cultural differences can can cause growing pains. One of the most difficult issues to overcome is the language barrier.
As a result, training a multilingual workforce is a pressing challenge for virtually every industry. You must properly accommodate the linguistic needs and preferences of your employees in order to increase retention rates and satisfaction, ensure safety, and achieve success.
Domestic Multilingual Training
Language barriers are not only an international challenge, but a domestic one as well. In the United States, language use has shifted in the past couple decades. The percentage of Spanish speakers has increased from 5% of the population in 1980 to 14% in 2015, and is expected to reach between 39 and 43 million speakers by 2020. This shift in language use has made it imperative for business owners to adjust training curriculum in order to train and connect with their employees.
Why Multilingual Training?
A lack of consideration for employees that don’t speak the primary language of the workplace can have detrimental effects to the company and the work environment as a whole. Failure to completely understand training materials can lead to sub-par employee performance and can cause an otherwise extremely capable employee to not perform to their full potential. This negatively affects morale and underutilizes workers, which can severely damage your brand and productivity. Even worse, lack of comprehension of safety and regulatory training can lead to injury which can pose serious legal repercussions to the business.
Training your employees in their first language not only ensures a more complete comprehension of the material, but also shows that you care about their professional development. Most forward-thinking companies have begun to invest in programs to better prepare their management to manage multilingual workforces which has resulted in increased productivity and morale.
Achieving Multilingual Training
But how can an effective multilingual training program be achieved? It is usually not practical for a manager to learn a foreign language. And what about work environments when multiple foreign languages are spoken? In the past couple of years, technology has revolutionized the way multilingual training is accomplished. Online, digital training programs have allowed employees who speak many different languages to have the same quality of in-depth training. With the click of a button, all forms of communication can be translated into a language of your choice, eliminating possibilities of misunderstanding and confusion. Implementation of a successful multilingual training program fosters an inclusive, diverse workplace and ensures the existence of a strong foundation for employees of all backgrounds on which they will build their performance.